VIP Meet and Assist

Arrival Services

Runway clients are assisted through the airport and with all aspects of their arrival process, from the plane to their driver. From the moment you land your personal concierge agent will be waiting at the aircraft gate to assist you.

Your Runway experience will include:
• Being met from the aircraft gate
• Be assisted and escorted through “fast track” immigration
• Baggage porters available on request
• Luxury car (if booked) will be parked up outside the arrivals terminal to ensure minimum dwell time

Departure Services

Runway clients are assisted through the airport and with all aspects of their departure service, from the moment you arrive at the airport until your flight is airborne. Your personal concierge agent will be waiting kerbside to assist you.

Your Runway experience will include:
• Kerbside meet and assist directly outside the terminal
• Baggage Porters (if booked) to collect bags and transfer to check-in
• Pre-check in service (subject to airline) with preferred seats arranged
• Expedited though all check-in and security processes.
• Escort to lounge and to the aircraft gate when you are ready to board

Connecting Flight Services

Runway clients are assisted with all aspects of their transit service - from the moment you land from one flight until the time you are airborne on your next.

Other services...